Sunday, August 17, 2014

KL0592...What an experience!




“Ladies and gentleman, could I have your attention please”…This is not a phrase that you want to hear just as you are about to board an International flight.
These words sent chills down my spine as I waited to board KLM 591 to Amsterdam. From where I would be heading off to Dublin.
“There is a technical problem and will not be boarding as scheduled. At this time we do not have a departure time, but we will keep you informed”..
This is the airline equivalent of the TV, “Please be patient, we have a problem. Normal service will be resumed as soon as possible”.

And what was the problem? The plane had been struck by lightning on the inbound leg and the engineers wanted to check all the systems before the plane could be cleared for take-off.
(As the pilot said just before take-off; “The plane passed the inspection with flying colours.”

It was bad enough that the flight was scheduled to leave at 23h15, and that this delay would take us into the early hours of the morning when people get grumpy from lack of sleep.
I have to say that the ground crew did try to keep us up to date, but as the minutes turned into hours, passengers did start getting a tad tetchy.
And for good reason, many had connecting flight to other destinations from Amsterdam and were concerned about those as well as what would happen to our luggage. Even with tensions rising, there were no raised voices and the staff were able to smile, albeit not convincingly.

Eventually, meal vouchers were dispensed, but you were not allowed to buy alcohol and were limited to soft drinks and food.
I decided not to avail myself of the offer as a heavy meal at midnight was NOT on my menu.
So it was a bottle of water and a packet of Lays crisps for a snack as supplied by the airline.

At 01h00 we were informed that checks were still taking place, and that a departure time would soon be forthcoming. And to give them credit, it was and it was another hour before we boarded.
Now three hours behind schedule, we took off without ado…but the “trouble” did not end there, for me anyway.
The seats are small and uncomfortable, with limited legroom. And to make matters worse there was some sort of box under the seat in front of me, which meant I could not stretch out and had to bend my legs around the seat to try and get comfortable.

 
The TV screen was about the size of a large smartphone. Not something I wanted to watch a wide screen movie on. I did try, but the headphones did not fit the socket correctly, hence the sound being intermittent at best and the picture was reminiscent of an old time silver nitrate photographic  image, due to the fact that the angle of the screen could not be adjusted correctly…unless I lay on the floor, and from that angle it was PERFECT
I decided to try and read, b ut lo and behold, the bulkhead lights were not working!
As for my travelling companions…
To my left a small child who spent most of the night coughing like he was about to vomit. His parents did not seem to be bothered and eventually he coughed himself to sleep.
To my right, an Irish born couple, but now living in South Africa. Both really nice people.
His view on air travel “Fly pissed”.
But the couple that took the prize for the “most annoying” were the brother and sister double act sitting behind me.
In their mid-fifties, I presumed, they behaved like a couple of 12-year olds. He talking loudly, and she laughing at everything he said as if he was the world’s greatest comedian.
My favourite gag of his…The cabin staff asked passengers to draw the window blinds. “Why”? Asks the sister. “I am not sure” answers the brother. “It must be a Dutch thing”…DRUMROLL and raucous laughter from them both. Several glasses of cognac eventually shut them both up.
Sleep did not quiet him, as he snored like a pod of Hippo.
 And it all started again once they woke, with them now discussing their various medications. It was not that I was eavesdropping, they were speaking loudly. Much like “that” person having a cell phone conversation at a level that everyone can hear.
Then, there are the “lights on, light off” passengers who do exactly that for reasons apparent only to themselves.
“And the cabin staff”? I hear you ask. The less said the better as I have to fly back to South Africa on this airline. HOWEVER, suffice to say that they would not have been out of place as prison warders…Detached and efficient but not overly friendly.
Once I have my luggage and am ensconced in my hotel room in Dublin, I will look back on this part of the trip and laugh, but not right now.
Right now I feel like I am part of one of those “Airplane” movies and I am waiting for Samuel L Jackson to pop out of the first class section, shouting something about reptiles.

Slowly the passengers are starting to wake, and as the plane bumps and jostles its way to Schiphol airport, I can take comfort in the fact that the flight call sign does not start with MH…

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